Privacy Policy

This Privacy Notice describes how we collect, use, share, and protect your personal data when you interact with our chat services and complete our forms.

Responsible Entity: Newebstudio on behalf of Grupo JAGAHE de México
Entity Address: Misión Santa Fe, Guadalupe, Nuevo León, México C.P. 67193
Contact Information: privacy@newebstudio.com

1. Information We Collect

  • Contact Information: Name, email address, phone number, job title, and company name.
  • Chat Content: Messages and any other information provided during chat interactions.
  • Form Data: Information entered in our forms, including contact details, preferences, and specific responses.

    • 2. How We Use Your Information

    We use your information to:

  • Respond to inquiries and provide requested information.
  • Conduct marketing and promotional activities related to our products and services.
  • Comply with legal obligations and protect our rights.

    • 3. Legal Basis for Processing

    We process your personal data based on:

  • Consent (Art. 6(1)(a) GDPR): You provide consent when using our chat service or submitting a form.
  • Contractual Necessity (Art. 6(1)(b) GDPR): To respond to inquiries before a potential contractual relationship or to provide the requested information.
  • Legal Obligation (Art. 6(1)(c) GDPR): To comply with applicable laws and regulations.

    • 4. Sharing Your Information

    We may share your information with:

  • Service Providers: To ensure the delivery of our services and the management of internal processes.
  • Affiliates or Business Partners: To enhance our services and develop marketing strategies.

    • 5. Data Security

    We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and security audits.

    6. Your Rights

    You have the right to:

  • Access (Art. 15 GDPR): Request information about your personal data.
  • Rectification (Art. 16 GDPR): Correct inaccurate or incomplete data.
  • Erasure (Art. 17 GDPR): Request the deletion of your personal data.
  • Objection (Art. 21 GDPR): Object to processing based on legitimate interests.
  • Restriction (Art. 18 GDPR): Limit data processing under certain circumstances.
  • Portability (Art. 20 GDPR): Request the transfer of your data to another entity.

    • To exercise these rights, contact us using the information provided in the contact section.

    7. Data Retention

    We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and administrative requirements.

    8. Use of Cookies

    Our website only uses essential cookies for proper functionality and basic traffic analysis. We do not use third-party cookies for advertising or tracking purposes. You can configure your browser to block or delete cookies at any time.

    9. Contact

    For any inquiries related to this Privacy Notice, contact us using the information provided at the top of this document.

    Social Media Policy

    At Newebstudio, we value positive and constructive interactions on our social media channels. To maintain a welcoming and respectful community, we have established the following guidelines.

    Community Guidelines

    We encourage open discussions but reserve the right to remove content that violates our rules and to block users who repeatedly engage in such behavior.

    We will remove posts that contain:

  • Abusive, harassing, stalking, defamatory, obscene, or violent language.
  • Discriminatory, racist, sexist, homophobic, or otherwise offensive content.
  • Profanity or language that may be considered inappropriate.
  • Fraudulent, misleading, or false information.
  • Content that infringes on intellectual property rights.
  • Spam, including promotion of other social media channels, websites, or unsolicited content.
  • Inflammatory comments meant to provoke strong emotional responses.
  • Trolling, including off-topic, insulting, or threatening messages intended to disrupt discussions.
  • Known or suspected illegal activities, including endorsements of unlawful behavior.
  • Repetitive messages or content unrelated to Newebstudio and its brand.

    • Moderation and Enforcement

    We strive to respond to users' inquiries and feedback in a timely manner. However, we reserve the right to adjust these guidelines as needed and remove content at our discretion. Users who violate these rules may be restricted from participating in our community. In severe cases, we may report content to the social media platform.

    Disclaimer

    By engaging with our social media channels, you agree to follow these guidelines and the terms and conditions of the respective platform. Content posted by users does not necessarily reflect the views or opinions of Newebstudio. We are not responsible for third-party links, content, or websites shared on our platforms.